Bijli FAQ — all your questions
Clear Answers, Right Here

To register on Bijli, you will need your full name, a valid email address, an active mobile number, date of birth, and a strong password. National ID details may also be required for KYC verification before withdrawals. All information must be accurate and truthful.

Registration on Bijli typically takes under 2 minutes. Fill in your details, verify with the OTP sent to your email or SMS — and your account is ready to go. You can start playing right away.

No. Under Bijli's policy, each person may only hold one account. Creating multiple accounts risks having all accounts suspended and bonuses forfeited.

The minimum age to register and play on Bijli is 18. Age is verified during registration. Creating an account if you are under 18 is strictly prohibited.

on the login page Click "Forgot Password?" and enter your registered email or mobile number — a reset link or OTP will be sent to you. Set a new password and log back in.

Too many incorrect password attempts will temporarily lock your account. Wait a few minutes and try again, or reset your password. If your account was locked for another reason, please contact our support team.

Yes, Bijli supports multi-device access. However, the number of simultaneous active sessions is limited for security purposes. Logging in from a new device may end your previous session.

Log in and go to "Account Settings" or "Profile". From there you can update your mobile number, email, and other details. Some changes may require KYC verification.

Bijli supports deposits via mobile banking, digital wallets, and other popular payment methods. Deposit page to view all available methods.

In most cases, deposits are credited to your account instantly. Some payment methods may take 5–15 minutes. If your deposit hasn't arrived after 30 minutes, please contact support.

The minimum and maximum deposit amounts depend on the payment method you choose. Deposit page You can view the set limits for each payment method.

Bijli does not charge any additional fees on deposits. However, your payment provider may apply their own transaction fees. Check your chosen method's terms before making a deposit.

Withdrawals from KYC-verified accounts are generally processed within 1–24 hours. Timing may vary depending on the method. Your first withdrawal may take a little longer.

KYC (Know Your Customer) verification is mandatory to comply with international financial regulations. It secures your account and helps prevent fraud. Once verified, all future withdrawals are processed faster.

If your request is still "pending", you may be able to cancel it through support. Once it shows as "completed", cancellation is no longer possible.

Register and complete your first deposit — the welcome bonus will be credited to your account automatically. The bonus must generally be used within 7 days of registration. For full terms and conditions, Terms and Conditions here.

Bonus balance generally cannot be withdrawn directly. Once you meet the required wagering conditions, any winnings earned from the bonus can be withdrawn. Each bonus has its own terms and conditions — make sure to read them carefully.

Share your referral link with a friend. When they sign up using that link and Register registers and completes their first deposit, you will receive a referral bonus. This bonus has no expiry.

Bijli offers slots, Live Casino, bingo, crash games, card games, and many more categories. New games are added regularly. Casino page to browse the full list of games.

If you get disconnected, your current game session will be temporarily paused. Log back in once your connection is restored — in most cases the game will resume from where you left off. Your balance will not be affected.

Yes, all Bijli games are playable in a mobile browser. No separate app download is required. You'll get a smooth gaming experience on both Android and iOS devices.

Bijli never sells your personal information. Your data is used solely for platform operations and legal compliance. To learn more, Privacy Policy here.

Change your password immediately and enable 2FA. Then notify Bijli support right away. Acting quickly gives you the best chance of keeping your account and balance secure.

Log in and go to "Account Settings", then navigate to the "Security" section. You'll find the option to enable 2FA there. Verify via OTP sent by SMS or email to activate 2FA.

Log in and go to the "Responsible Gaming" section. From there, set your daily, weekly, or monthly deposit limits. Limit reductions take effect immediately. To learn more, Responsible Gaming page.

Self-exclusion is a tool that lets you take a break from the platform, either temporarily or long-term. You can activate it from "Responsible Gaming" settings for a period ranging from 7 days to 5 years. You will not be able to log in during this time.

Bijli's Responsible Gaming page has detailed guides and a self-assessment questionnaire. If you're struggling, speak confidentially with our support team — we're here to help, not to judge.