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Safe Gaming Is Our Commitment

At Bijli Responsible Gaming —
Keep It Fun, Keep It in Control

Bijli believes gaming should be a source of fun, not stress. We want you to enjoy every session while staying in control. This page covers how to build responsible gaming habits and the tools Bijli offers to support you.

Important Notice: Online gaming is for entertainment purposes only. Access by anyone under 18 is strictly prohibited. If you feel gaming is having a negative impact on your life, please reach out to our support team.

What is responsible gaming?

Responsible gaming means keeping gaming a healthy part of your life — not treating it as a source of income or an emotional outlet. At Bijli, Responsible Gaming means you decide how much time and money you spend — and you stick to that decision with confidence.

Everyone's situation is different. Some players enjoy an hour a day, others a few times a week. As long as gaming isn't negatively affecting your family, work, or finances, it remains entertainment. Bijli is here to help you maintain that healthy balance.

Many players in Bangladesh come to an online gaming platform for the first time out of curiosity. Bijli wants that curiosity to always stay enjoyable. That's why Responsible Gamingprinciples form a core part of our platform's foundation.

Recognize the Warning Signs

Problem gambling often develops gradually and can be hard to recognize. At Bijli, Responsible Gamingas part of our commitment, we encourage you to stay aware of the following signs:

  • Repeatedly trying to recoup money that has been lost.
  • Avoiding time with family or friends in order to game.
  • Being unable to stop even after exceeding your planned budget.
  • Feeling restless or irritable when you're not gaming.
  • Lying to family or friends about how much you play.
  • Spending money set aside for essential expenses on gaming.
  • Continuing to game at the expense of sleep, meals, or work.

If any of these signs apply to you, it may be time to seek help. Bijli won't judge you — we just want you to be okay.

Bijli's Promise

Bijli is more than a gaming platform — it's a responsible community. We are committed to:

  • Age verification will be carried out for every registration.
  • For Players Deposit Limit, Session Limits and Self-Exclusion Tools are available at all times.
  • If problematic behavior is detected, our team will reach out to you directly.
  • No request for help will ever be ignored.
  • Our marketing will never target minors.
  • Responsible Gamingtools are free to use and take effect immediately.

Financial Awareness

At Bijli Responsible Gamingfinancial discipline is a key part of responsible gaming. A few simple habits can help you stay in control at all times:

  • Set a fixed monthly gaming budget — an amount you can afford to lose without it affecting your daily life.
  • Never gamble with borrowed money or emergency savings.
  • If you take a big loss in a day, stop for the day — come back the next day with a clear head.
  • Set a monthly limit on your mobile banking or wallet — it's a great way to stay in control of your spending.
  • Withdraw your winnings rather than putting everything back on the line.

Remember — consistent earnings from gaming are not realistic. No bet comes with a guaranteed win. Bijli is always transparent about this fact.

Setting Limits 5 Simple Steps

Activating your responsible gaming tools on Bijli takes just a few minutes.

1

Log in to your account

Sign in to your Bijli account and go to the "Settings" or "Account Management" section.

2

Open Responsible Gaming Tools

Look for the "Responsible Gaming" section in your account settings — all limit options are available there.

3

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit. You will not be able to exceed it.

4

Set Your Session Time

Set a limit on how long you play in one session. You'll receive an automatic notification when your time is up.

5

Use Self-Exclusion If You Need It

If you feel you need a break, choose the Self-Exclusion option. You can set a period anywhere from 7 days up to 5 years.

Bijli's Protection Tools

Bijli has multiple layers of protection in place to ensure responsible gaming.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set.

Session Timer

You'll receive automatic reminders at set intervals — a simple and effective way to keep track of time while you play.

Self-Exclusion

Temporarily or permanently restrict your access to the platform. Once activated, logging in will not be possible.

Cooling-Off Period

Take a temporary break from 24 hours up to 30 days. During this period, your account remains active but placing bets will not be possible.

Loss Limit

Decide in advance the maximum amount you're willing to lose within a set period. Your session will automatically end if that limit is reached.

24/7 Support

Our support team is available at all times for any issues you may have. All responsible gaming assistance is completely confidential.

Yourself Check

Ask yourself the questions below. Answering honestly is what matters most.

Am I able to stick to my planned time and budget when I play?

After a loss, can I calmly walk away, or do I find myself chasing my losses?

Is gaming taking time away from my family or work?

Have I ever used emergency funds or savings to gamble?

Do I feel restless or irritable when I'm not gaming?

Are family or friends concerned about how much I'm gaming?

If more than two of these questions are answered "Yes", please contact our support team or use the Self-Exclusion tool.

General FAQ

No, your account is not closed. During self-exclusion you won't be able to log in or place bets, but your account and balance remain safe. Once the period ends, you can return to playing as normal.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period. This is intentional — it prevents impulsive budget increases in the heat of the moment.

Start with an empathetic conversation — avoid blame. Let Bijli's support team know and we can arrange assistance for the person concerned. With their consent, we can apply responsible gaming limits to their account.

Keep your device password-protected and screen-locked. Set a separate PIN for mobile banking or digital wallets. Keep devices out of children's reach. Age verification is mandatory when registering on Bijli, but taking precautions at home is equally important.

No, they are two separate tools. A cooling-off period is a short break (24 hours to 30 days) during which you can still access your account but cannot place bets. Self-exclusion is a longer-term solution (7 days to 5 years) that blocks login entirely.

Enjoy Bijli Responsibly

Play within your limits and keep it enjoyable. Join Bijli and experience safe, responsible gaming.

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